Last updated: [10/22/2026]

Essentia Collective operates https://essentiacollective.shop. This policy explains how we collect, use, and share personal information when you browse our website, purchase products, contact us, or subscribe to our emails.

Business operator: [Legal business name]
Privacy contact: [Business email address]
Business mailing address: [Business mailing address]

Information We Collect

Depending on how you use our website, we may collect:

  • Order and contact information: Your name, email address, billing and shipping addresses, phone number if provided, and the products you purchase.
  • Account information: Information you provide when creating or updating a customer account.
  • Messages and support information: Details you send through contact forms, emails, or requests concerning an order, including photographs submitted to report damaged or defective products.
  • Technical information: Your IP address, browser and device information, and information needed to operate and protect the website.
  • Email subscription information: Your email address and any preferences you provide when subscribing.
  • Comments and reviews: Information you submit when leaving a comment or product review.

Payment information is handled through the payment providers offered at checkout. The information we receive depends on the provider and may include payment status, transaction references, and limited payment-method details.

How We Use Your Information

We use personal information to:

  • Process payments and fulfill orders.
  • Arrange production, shipping, and delivery.
  • Send order confirmations, delivery updates, and other service messages.
  • Provide customer support and handle product issues.
  • Maintain customer accounts.
  • Operate, secure, and troubleshoot our website.
  • Prevent fraud and misuse.
  • Maintain business records and meet applicable obligations.
  • Send marketing emails when you subscribe or otherwise authorize them.

Who We Share Information With

We share information with service providers when needed to operate our business and provide the services you request.

These may include:

  • Payment providers: To process payments, manage transactions, and help prevent fraud.
  • Production and fulfillment providers: We use Printify and its production partners to produce and fulfill applicable orders. Information necessary for fulfillment may include your name, delivery address, order details, and contact information.
  • Shipping providers: To deliver orders and provide shipment updates.
  • Website and hosting providers: To host, maintain, and secure our WordPress and WooCommerce website.
  • Email providers: To deliver customer-service messages and subscription emails.
  • Professional advisers or authorities: When necessary to meet legal obligations, protect rights, or resolve disputes.

These providers handle information under their own applicable terms and privacy policies.

Cookies and Similar Technologies

Our website uses cookies and similar technologies for functions such as remembering shopping-cart contents, maintaining customer sessions, supporting account login, and protecting the website.

If you leave a comment, you may choose to save your name, email address, and website in cookies for future comments.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping, account access, or other website functions.

[Before publishing: identify any analytics, advertising pixels, or other tracking tools actually enabled. Describe their purposes and the choices visitors have. Remove this instruction after completing that review.]

Email Marketing

If you subscribe to our newsletter, we use your information to send brand news, stories, product updates, and offers.

You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop messages necessary to service an order.

Comments and Product Reviews

Comments and reviews you submit may be displayed publicly with the name you provide. Please avoid including private information in public submissions.

We may collect your IP address and browser information to help detect spam. Comments may be checked through an automated spam-detection service.

If Gravatar is enabled, an anonymized string derived from your email address may be sent to that service to determine whether you have a profile image. Its privacy policy is available at https://automattic.com/privacy/.

Embedded Content and External Links

Our website may include content or links from other services, such as videos or social media.

Interacting with embedded content may allow those services to collect information or use cookies according to their own policies. This policy does not govern external websites.

How Long We Keep Information

We retain personal information for the purposes described in this policy, including fulfilling orders, providing support, maintaining business records, preventing fraud, and meeting applicable obligations.

[Before publishing: insert your confirmed retention periods or criteria for order records, inactive accounts, support inquiries, and email subscriptions. These must match your actual practices.]

Some information may need to be retained after a deletion request for legal, accounting, security, or dispute-resolution purposes.

Your Privacy Choices and Requests

Depending on where you live and the laws that apply, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain uses.

Contact [EssentiaCollectiveshop@gmail.com] to make a request. We may need to verify your identity before responding.

You can also update available account information through your customer account and unsubscribe from marketing emails at any time.

International Processing

Our service providers may process information in countries other than the country where you live. Applicable privacy protections may differ between countries.

Information Security

We use reasonable measures intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.

Changes to This Policy

We may update this policy as our services or practices change. We will publish updates on this page and revise the date above.

Contact Us

For privacy questions or requests, contact:

Essentia Collective
SYGU, INC

8735 Dunwoody Pl
Atlanta, GA 30350
EssentiaCollectiveshop@gmail.com